If at the end of your treatment plan, having followed the treatment guidelines, you haven’t achieved a straighter smile, contact us so that your New Zealand registered dentist or orthodontist can re-evaluate your results. If your re-evaluation is approved by your New Zealand registered dentist or orthodontist, you may be eligible for additional aligners to continue your journey. Don’t forget: You need to notify us within 30 days of completing your treatment plan for the warranty to remain valid.
To maintain your warranty:
· Wear your aligners according to your treatment plan, except when eating or drinking;
· Register your aligners at SmileDirectClub.co.nz/patient-portal; and
· Respond to each virtual check-in by sending an email with the requested photos.