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Hundreds of SmileShops
around the world.

 

SmileDirectClub Headquarters

414 Union St
Nashville, TN 37219

United States

SmileDirectClub Headquarters

414 Union St
Nashville, TN 37219

United States

Hundreds of SmileShops
around the world.

Questions? Here are some Answers.

Our clear aligners come as a set of multiple aligners. Each aligner will make slight adjustments to tooth position, a process that is mapped out in advance by a SmileDirectClub New Zealand registered dentist or orthodontist who reviews your case. You’ll begin wearing a new set of aligners, advancing you to the next stage of your new smile. We make it even easier by shipping your aligners directly to you.

The New Zealand registered dentist or orthodontist assigned to review and approve your treatment plan will determine the required treatment length for your needs, but we expect to straighten most smiles in an average of 4-6 months and our Nighttime Clear Aligners™ will straighten your teeth while you sleep in an average of 10 months.

Every SmileDirectClub order begins with a free Smile Assessment and either an impression kit delivered to you or a SmileShop appointment to collect information that will help a registered dentist or orthodontist determine whether aligners are suitable for you. The clear aligner system is designed for minor to moderate teeth correction, including space between teeth, crowding, rotations, and some bite correction. Am I a Candidate?

First, you’d get started with our $69 impression kit or a free 3D image at a SmileShop. Once your new smile is ready, you have 2 convenient payment options. With Single Pay, make a one-time payment of $3335, which is up to 60% less than our competitors*. You can also pay over time with SmilePay™ for an initial deposit of $299 and $139 a month for 24 monthly payments (total payment $3635, which includes 2 sets of retainers valued at $150 each). No credit checks. No forms to fill out.

If your dental plan provides orthodontic benefits you may be reimbursed directly from your insurance company after purchasing your aligners. SmileDirectClub doesn't accept direct payment from insurance companies. We can get you the forms you need to file your claim for reimbursement.

If at the end of your treatment plan, having followed the treatment guidelines, you haven’t achieved a straighter smile, contact us so that your New Zealand registered dentist or orthodontist can re-evaluate your results. If your re-evaluation is approved by your New Zealand registered dentist or orthodontist, you may be eligible for additional aligners to continue your journey. Don’t forget: You need to notify us within 30 days of completing your treatment plan for the warranty to remain valid.

 

To maintain your warranty:

 

· Wear your aligners according to your treatment plan, except when eating or drinking;

· Register your aligners at SmileDirectClub.co.nz/patient-portal; and

· Respond to each virtual check-in by sending an email with the requested photos.